Frequently Asked Questions

Everything you need to know to keep your spirits high and your shopping simple.

How long does shipping typically take?

Standard shipping usually takes between 3 to 7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is the Keep Smiling™ return policy?

We want you to be happy with your purchase. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange, provided they are in original condition.

Are your products sustainably sourced?

Yes, at Keep Smiling™, we prioritize ethical manufacturing and sustainable materials to ensure our products are as good for the planet as they are for you.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You have a 1-hour window after placement to contact our support team for changes or cancellations before the order enters the fulfillment stage.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping times and fees vary by location and are calculated at checkout.